The process begins with a general audit on all sales and service experiences. We can do this in about 60-90 minutes in a conference room. I give you the truth from two decades of analyzing sales and service processes. Then we create better experiences that have your customers raving about you and your business. I stay engaged to coach the process and measure your success.
I bring you 25+ years in consultative sales, relationship management, client and employee training, senior-level coaching, corporate marketing management, and corporate event production on a national level.
I have worked with every size of company from Fortune 50 companies including JP Morgan, SpaceX, American Express, Disney, U.S. Bank, Waste Management, to hundreds of SMBs.
Services include: Building scalable client engagement models that are in line with your customers’ wish lists, managing corporate-to-personal brand alignment, building client and employee training, producing national event and trade show experiences, training course design and management, building and coaching presentations, and analyzing customer engagement strategies.